At Winner11, we truly value your privacy and take the protection of your personal information seriously. Whether you’re a first-time visitor or a regular player on our platform, you deserve to know how your data is collected, used, and safeguarded. This policy explains everything in straightforward language—no complicated legal terms—because we believe in transparency and your right to make informed choices.
Introduction
When you use Winner11, whether on our website or mobile app, you’re trusting us with your personal and betting information. We understand the responsibility that comes with it. From the moment you register to the time you make a withdrawal, we do everything possible to keep your information secure and confidential. We only collect data that helps improve your experience, make the platform safer, and ensure smooth transactions.
What We Collect and Why
To give you a personalized and safe gaming experience, we collect some basic personal information when you create an account. This includes your name, mobile number, date of birth, and a valid ID for age verification. During your time on Winner11, we may also collect information like your IP address, device type, location, and usage pattern to ensure fair play and detect fraud.
When you deposit or withdraw money, you share your bank account details or UPI ID with us. These are used strictly for processing transactions. We do not store your ATM or card details, and we never ask for your passwords or PINs.
The data we collect about your activity—such as the games you play, your betting history, and bonus usage—helps us suggest offers, rewards, and experiences tailored to your preferences.
How We Use Your Information
The primary goal behind collecting your information is to improve your experience on Winner11. Your details help us create and manage your account, verify your identity, and ensure your winnings reach you without delay. It also helps our support team resolve issues faster, especially when related to login, bonus claims, or deposits.
We may also use your contact information to send you updates about matches, new features, and promotional bonuses. If you don’t wish to receive such messages, you can opt out anytime by contacting support.
We never sell your data to anyone. Your information is used strictly within the Winner11 ecosystem and with our trusted service providers (like payment gateways) under strict confidentiality agreements.
Your Security Is Our Priority
Winner11 follows advanced security protocols to protect your data at every step. Our platform is built with encrypted technology to ensure that personal and financial details stay safe. We also use firewalls and regular security audits to prevent unauthorized access to our systems.
Only a limited number of trained professionals within our team can access sensitive data, and even that is monitored. You can feel confident that when you’re playing or transacting on Winner11, your privacy is never compromised.
How Long Do We Keep Your Data?
We only keep your information for as long as you use Winner11. As soon as your account is closed and any pending payments are settled, we begin the process of safely removing your data from our systems, unless we’re required by law to keep some records for financial or legal purposes.
Support chat history and promotional records are also stored for a limited period to help us understand user behavior and improve our service quality.
Cookies and Tracking
Winner11 uses cookies to give you a smoother and faster experience. These cookies help the site remember your login, keep your session active, and show you content that’s relevant to your preferences.
We don’t use cookies to spy on you or collect personal details without your knowledge. You can control cookie settings through your browser and even disable them, although doing so might limit some features on the site.
Your Rights as a Winner11 User
You have full control over your data on Winner11. If you want to know what information we’ve collected, we’re happy to share it. You can also update your details anytime by reaching out to support.
If at any point you feel that you no longer want to use Winner11, you can request account deletion. Once verified, we will process the request and ensure your data is deleted from our systems, except where it is required to be stored legally.
Third-Party Services
Winner11 may work with trusted third-party providers like payment processors and game software providers to enhance your experience. These partners only receive the minimum data necessary to perform their functions and are not allowed to use your data for anything else.
When you follow a link from our site or app to an external site, such as a game provider or social media page, we are not responsible for how those sites handle your data. Always check their privacy policies separately.
Minors Are Not Allowed
Winner11 is a platform strictly meant for users aged 18 and above. We do not allow minors to create accounts or play games. If we ever find out that a user is underage, their account will be closed immediately and all associated data will be deleted.
Changes to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in our services, legal requirements, or to make our privacy practices clearer. When we make significant changes, we will notify users via email, in-app messages, or banners.
We encourage you to revisit this page regularly to stay informed about how your information is handled.
Contacting Winner11 About Privacy
If you ever have questions or concerns about this policy or how your data is being used, our support team is always here to help. You can reach out through:
- WhatsApp Support
- Email: privacy@winner11s.org.in
- Live Chat: Available 24/7 on the app and website
We will respond promptly and ensure your queries are resolved with full transparency.
At Winner11, privacy is more than just a policy—it’s a promise. We’re committed to giving you a fun, fair, and safe platform to play and bet on. Your trust is the foundation of our relationship, and we work hard every day to maintain it.
By using Winner11, you agree to this policy and help us create a secure, user-friendly betting environment for everyone.